WLF COVID-19 procedures and business continuity

WLF Accounting & Advisory has been in business for almost 130 years, and whenever we have encountered a challenge, we have always made it through by working together.  Accordingly, we are addressing the challenges of the current COVID-19 pandemic with our primary focus on people, and our belief that we have a shared responsibility to support our team and our clients during this time. 

As a Tasmanian firm we understand the environment that our clients live and work in and we know that for many people the uncertainty surrounding COVID-19 gives cause for great concern. The WLF Partnership wants to assure you that we will continue to deliver the highest standard of service to all our clients, while also supporting and minimising risks to clients, our staff and our community.

What actions are we taking to ensure business continuity?

• We have convened a COVID-19 Incident Management Group, consisting of three Partners, and two operational staff. The group will monitor and manage our response to the situation as it develops. They will meet each day to ensure we are addressing issues in real time, and will communicate with our staff on a daily basis. Staff communication channels are electronic and can be accessed by all staff whether in the office or off-site.

• We have put a range of initiatives in place to support our staff, and to minimise the risk to staff and clients, including:
  • rotational staff arrangements with more than half the team working from home;
  • taking alternative approaches for client contact, including engaging with clients by phone, email or skype wherever possible rather than face to face;
  • Social distancing practices wherever possible;
  • we can carry out face to face meeting if we understand your protocols for managing COVID-19 and that those protocols are in line with our own. Those meetings would be restricted to a small size (no more than 3 people);
  • increased cleaning requirements for our building in staff and public areas;
  • removing all work travel requirements;
  • supporting staff through technology to enable productive working arrangements out of the office;
  • cancelling or postponing any group gatherings such as face to face training, and social club events;
  • ensuring staff are updated on developments and aware of any further Government announcements

• Staff members must stay away from the office if they:
  • have any flu or virus symptoms;
  • have been in close contact with anyone who has, or is suspected of having, COVID-19; and/or
  • have travelled overseas or inter-state since the border restrictions came into force.

To date we have not been advised of any employees or Partners who have been affected by COVID-19.

How can you (our clients) assist?

• For the health and wellbeing of our staff and other valued clients we ask that you refrain from visiting our office if it is possible to conduct your business by telephone, email or skype. Our priority is to still prioritise client work.

• Please keep us informed of your needs and any relevant changes to your circumstances. For example, if you are encouraging staff who usually work with WLF to take leave let us know.

• Look after yourself, your staff, family and the broader community. We are here for the long haul and we want to ensure you are too.

If there are any further changes to how we are addressing business continuity that will impact our clients we will notify you.  You may also wish to follow us on our social media channels (links at the top right of this page).